Frequently Asked
Questions
Everything you need to know about joining a game at LaPista.
How do I sign up for a game?
It's simple. Browse our Games page to view the upcoming schedule. Click on a session that fits your time, hit "Join Game," and complete the checkout process. You'll receive a confirmation email with all the details immediately.
What's the skill level?
Most of our games are "Open Mix," meaning they are suitable for intermediate to advanced recreational players. We aim for a competitive but friendly atmosphere. If you are an absolute beginner or looking for semi-pro intensity, check the specific game tags (e.g., "Beginner Friendly" or "Advanced").
What should I bring?
Bring appropriate footwear (turf shoes or AG boots are recommended; no metal studs), a water bottle, and a positive attitude. We provide freshly washed bibs and match-quality balls for every session.
Can I bring friends?
Absolutely! When you sign up, you can adjust the quantity to book multiple spots for you and your friends. Alternatively, just share the game link with them so they can sign up individually.
What's the refund policy?
We offer a full refund or game credit if you cancel at least 24 hours before the scheduled kickoff. Cancellations made within the 24-hour window are non-refundable, as it makes it difficult for us to fill the spot last minute.
What if it rains?
We play rain or shine! However, if there is lightning detected in the area or if the venue forces a closure due to field conditions, we will cancel the game. In the event of a cancellation, you will receive an automatic full refund.
How do teams work?
Our dedicated Field Host organizes the teams on-site. We distribute bibs to balance teams based on positions and apparent skill level to ensure a competitive and enjoyable match for everyone.
Is there parking?
Most of our partner venues offer free on-site parking. However, downtown locations may require street parking. We always include specific parking instructions in the game details page for each venue.
Still have questions?
[email protected]